Q:Which payment do you accept A:We accept PAYPAL only in principle,if you dont have paypal,you can pay via Money Gram,Western Union,or Bank Transfer.
Q: Is your site secure? A: Yes, rest assured ,all transactions are completed on PayPal's secured and protected web pages (www.paypal.com) .Please refer to PayPal's Security Information for further details.
Q:Are your products real ? A:All products on our web are from the OEM (Original Equipment Manufacturer) factory,leftover stock,all are from the original edition with tags,plastic bags,and boxes.but if you are looking for 100% authentic brand stuff ,the only way you should go is the official stores and their affiliated outlets .
Q:How is your product quality?since they are not 100% authentic,how real are they ? A:We promise all our products quality will not be worse than those with the same value in your local place,they look like the real ,hard to tell difference when you are wearing.
Q:Is my personal information safe? A:Yes,absolutely,the information you provided when submiting order will ONLY be used for delivery and order tracking!
Q:What's the real leather handbags quality? A:We sell AAA grade handbags only, they are made of real Cow or sheep skin with Serial Numbers, Authenticity Card, Dust Bag
Q:Are the prices all US dollar? A:Yes ,but we can calculate how much in your country currency,so you can pay your country currency directly
Q:Will I receive a confirmation after placing an order A:Yes,after we get your payment ,we will confirm your shippig address with you ,then arrange shipping ,and email you Tracking No within 24 hours !
Q:How do I track my order? A:We use USPS and EMS for all of our international orders mainly.Once your order has been shipped out, you will receive an e-mail with your tracking number and the tracking link .
Q:how long could I receive the order? A:Usually,it takes 4-7 days to USA,France,UK,Euro,Australia,Canada,Australia,7-10 days to the other countries.
Q:Can I use your item photo images for my online store? A:Yes, you can contact us for our photos album ,you can download in bulk.
Q:Do you offer drop shipping?how does that work? A:Yes, we do.you just have to write your detailed destination address on PAYPAL,we will dispatch orders to that address .
Q:can i mix order such as colors ,brands,and sizes? A:Yes ,you can Q:Can i buy sample Order and what is the price ? A:yes you can do trial order to test our quality
Q:is there any Minimum Order ? A:Yes,the minimum amount of your order should be 70 USD,because of high international shipping fee,we cant ship out only one glass or belt or any small item,but you can mix products to that minimum amount .
Q:How are purchases packaged ? A:Purchases are shipped directly from stocks after checking over, and are all packaged in its original box. Merchandises are carefully surrounded in protective material.
Q:If the goods are lost or scammed by the Custom,how will you deal with ? A:We will resend the packets or refund you,it is our promise,but you can take it easy ,we have reliable shipping company and the safest shipping course.if the packet didnt reach you within a month,we will consider it is lost ,then we will resend to u or if you want refund ,we can send the full refund to u
Q:What is your return policy? A:If it is quality problem, pls take a pic and send to us,we accept return and resend. if we send you the wrong sizes or colors which are not what you ordered,you can keep the wrong one ,we will send the correct one for free with your next order . but if we send the exact one like the pics show on our web,the exact size you chosen when you submit order,you think it is not as good as you have expected,we dont accept return or refund.thanks for understanding. For all other inquiries ,pls contact our Online Customer service !we are happy to help ! |